Have a question that isn’t answered here? We’d love to hear from you! Please contact us and we will answer you promptly!

Where do you ship? What are the shipping policies?

We currently ship within the 48 United States via ground shipping. Unfortunately shipping to Hawaii, Puerto Rico or Alaska is extremely expensive, so we are working on distribution to stores there. Give us a mention to your local store you’d like to see Mesa de Vida sauces at!

Shipments are generally processed the day they are received and sent out via FedEx or UPS ground shipping Monday – Friday. Please allow 1-8 business days for shipping after your order has been processed, however longer processing times may occur due to shipping issues out of of our control.

Should damage occur during shipping please send an email to info@mesadevida.com for a speedy response. We want to get you your replacement ASAP! You will be asked to fill out a short claim form and provide a photo of the damage.

Shipping company errors and shipping delays outside our control may potentially occur. We cannot be held responsible for any shipping delays outside of our control. Please contact us though so we can see how we can help.

 

Do your products contain any artificial ingredients?

No way, we are all natural…naturally! We believe in real food! Check out our clean ingredients here!

Are your products vegan?

Our healthy cooking sauces are vegan! No animal products are used to make our products. Check out our clean ingredients here!

Are your products paleo-friendly? What about Whole 30 compliant?

Our healthy cooking sauces ARE paleo friendly! Our ingredients (except for the Tamari soy in our Caribbean sauce) are also compliant with the Whole 30 food list! Plums are used to add natural balance to our sauces. We hope you’ll check out our clean ingredients and several paleo & Whole 30 friendly recipes!

Are your products certified gluten free?

Our healthy cooking sauces do not contain gluten. We source fresh vegetables and the highest quality pure dried fruit, spices, vinegar and salt-free concentrated tomato paste that naturally do not contain gluten. At this time our products are not certified gluten free as they are produced on equipment that may also process products that may contain gluten containing ingredients. Our team has a strict cleaning protocol to minimize the possibility of cross-contamination, but any item produced on a shared line runs a slight risk of contamination. Customers with severe allergies should consider this individually when deciding whether to enjoy our products.

Are your products certified GMO free?

Our healthy cooking sauces do not contain GMOs. We source fresh vegetables and the highest quality pure dried fruit, spices, vinegar and salt-free concentrated tomato paste, and we insist that every supplier provides a Non-GMO statement. At this time our products are not certified non-GMO as they are produced on equipment that may also process products that may contain GMO ingredients. Our team has a strict cleaning protocol to minimize the possibility of cross-contamination, but any item produced on a shared line cannot be certified.

Do your products contain nuts?

Our products do not contain nuts, but they are produced in a facility that may also process tree nuts. Our team has a strict cleaning protocol to minimize the possibility of cross-contamination, but any item produced on a shared line runs a slight risk of contamination. Customers with severe allergies should take this into account when deciding whether to consume our products.

I’d like to share information about Mesa de Vida products on my blog/news story. Do you provide samples?

We love to partner with friends who are wanting to share the Mesa de Vida mission and products! Please contact us and we will get back to you promptly!